Product updates
What shippedrecently.
The Polo HQ app on Google Play, competitions for the events a club runs itself, one record for everyone who works for you, a workspace for coaches, and a Member app rebuilt for the phone. All of it in English and Spanish, on the same day.
4
tabs in the coach workspace: Today, Horses, Lessons, Calendar
6
guests a player can bring on one portal sign-up
30
days to change your mind after deleting an account
EN + ES
every feature, both languages, same day
Latest
Eleven things worth knowing about.
Ordered by what they change for a club, not by the date they merged.
- 01
Android app
Polo HQ is on Google Play. Every phone in the yard is covered.
The Android app is live on Google Play, so anyone in your organisation can download it today, whatever phone they carry. It is the same app as on iPhone: one account, an interface for every role, and everything synced with the platform in real time.
- Download it from Google Play and sign in with your existing Polo HQ account
- The same role interfaces as on iPhone: grooms, vets, staff, coaches and members
- Notifications for practices, lessons, new assignments and invoices
- Everything logged on the phone syncs with the platform in real time
- In English and Spanish, like the rest of Polo HQ
- 02
Competitions
Your own competitions, from the first entry to the final table.
A new module for clubs that host their own events. Set a competition up in a guided wizard, take entries through a link, let the draw schedule the games and record the results. Teams follow along on the club's public competitions page or in the Member app. Included in Club Pro, and an add-on for Team plans and Club Starter.
- A set-up wizard: outdoor or arena, handicap limits and eligibility rules
- Registries for teams, grounds and officials
- A public team sign-up link: open entry, or pay-first with the club marking each entry paid
- Entry received and place confirmed emails to every team
- A draw scheduled across the competition dates, with times shown as TBC until confirmed
- Results, standings or knockout rounds, analytics and club-branded PDF reports
- 03
Staff
One record for everyone who works for the club.
The new Staff area keeps grooms, coaches, yard staff and office staff in one directory, with their employment, documents and time off in a single profile. Pay is recorded, not calculated: there is no payroll, no payslips and no tax. Staff, grooms and coaches can see their own record, without the money.
- A directory with search and filters, CSV import and bulk app invites
- Profiles with employment, contract, right to work and weekly work pattern
- Pay and payment records that create wage bills in Financials, for managers only and only on the web
- Reminders by bell and push before documents expire or a contract ends
- Time off requests with manager approval, and private manager notes
- End employment keeps the record, with the option to revoke app access
- 04
Coach workspace
Coaches get their own workspace, built for the phone.
Four tabs, Today, Horses, Lessons and Calendar, with what a coach needs to run a lesson and nothing they should not touch. Managers keep the final say: they can hide a lesson from coaches who are not running it, and only they can delete lessons or remove sign-ups.
- Create and edit lessons, add players, assign horses and grooms
- Move players between requests, the lesson and the waitlist
- Rate skills, add skills to the club catalogue and mark lessons completed
- A Students view with each player's lesson history and skill progress
- Log horse notes, health and training like a groom, without editing horse records
- Message everyone signed up to a lesson in one step
- 05
Member app
The Member app, rebuilt for the phone.
Players and members get a mobile experience organised around five tabs: Home, Schedule, Play, Messages and Me. Everything a member does at the club starts there.
- Sign up for practices with the number of chukkers you want, and bring guests
- Request a place in a lesson; the manager moves requests in, in the order they arrived
- Set availability day by day: available, tentative or unavailable
- Skill ratings from lessons, and practice history with chukkers played and horses ridden
- Push notifications for practices, lessons and competitions, and the club's event announcements
- Enter and follow competitions from the Play tab
- 06
Guests and announcements
Guests, approvals and one message to everyone signed up.
The practice portal now handles the player who brings friends, and every practice and lesson has one place to approve guests and talk to everyone on the list.
- Players bring up to six guests on one portal sign-up, each with a name, handicap and chukkers
- Sign up for 0 chukkers when you are only bringing guests
- A Guests button on every practice: add to roster, keep as guest or decline. Lessons get approve or decline
- A lessons portal at the club's own link, and an editable tagline on each portal
- Event announcements to everyone signed up: in-app and push with a login, email without one
- Managers can cancel the event in the same step, and portal and announcement emails carry an unsubscribe link
- 07
Daily sheet
Any day's fixtures, ready to print or share.
Pick a date and export the day as a PNG or an A4 PDF with the club logo on top. The manager decides which fields go on it.
- Practices and lessons in time order, with line-ups
- The chukker matrix in team colours
- Handicaps and team totals in the team blocks, when you want them
- A schedule and a free comments section
- Twenty fields to switch on or off, from venue to umpire
- Competition matches and standings can go on the same sheet
- 08
Players and roster
Edit the whole roster in a spreadsheet, without losing history.
Export the live roster, change it in Excel or Google Sheets, and upload it back. Each player is updated by their id, so practice and lesson history stays where it was.
- Export the live roster to CSV, with an id for each player
- Re-upload to update players by id, history untouched
- Blank cells leave a value as it is, they never erase it
- Every rejected row comes back with its own reason
- Handicaps run from -2 to 10 goals in the player form and on the portal
- The chukker generator keeps the handicap gap between teams within 2 goals
- 09
Horses, vets and the yard
Vets, grooms and yard staff, all writing to the same record.
Vets can now follow a horse for the whole season, groom health logs land where the manager looks, and maintenance work carries its own photos and voice notes.
- Season-long vet access to a horse, approved by the manager, with caseload filters
- Groom health logs appear in the manager's Health tab, with severity and photo
- A printable A4 horse list that now works on phones and in the app
- Photos and voice notes on maintenance tasks, grounds logs and facility tickets
- Yard photos and voice notes kept in private storage, out of reach of vets and players
- 10
Breeding
The Reproduction tab, rebuilt mare-first for the phone.
Breeding is still an add-on, and it got the mobile pass the yard asked for, along with bloodlines you can correct and an import that checks before it writes.
- A mare-first Reproduction tab rebuilt for mobile
- Edit ancestors straight from the bloodline tree
- Create, edit and delete breeder prefixes
- A CSV import that flags likely prefix typos and suggests the fix before anything is saved
- 11
Plans and billing
Sign up, pick a plan and pay, without talking to anyone.
The self-serve signup at app.polohq.com/get-started takes a club, team or player from account type to Stripe Checkout in one sitting, and every plan shows what it uses against what it includes.
- Choose account type, plan, monthly or annual billing and optional add-ons
- Annual billing is ten times the monthly price: two months free
- Stripe Checkout, then an email to activate the account
- Capacity meters for horses, players, users, practices, lessons, maintenance and breeding
- Reach a limit and the meter points you to capacity packs or a bigger plan
- Club Pro is £249 a month or £2,490 a year, with Stables, Financials and Competitions included and unlimited practices, lessons and maintenance tasks
Previous release
Six things worth knowing about.
Ordered by what they change for a club, not by the date they merged.
- 01
Club practice portal
One link. That's the whole sign-up flow.
Every club gets a permanent public page. A manager shares one link, over WhatsApp or on a noticeboard, and players sign themselves up for practices. It is the only part of Polo HQ that works without an account.
- A permanent public page for your club at polohq.com/p/your-club
- Players register with an email address and a number of chukkers
- Optional preferences: early or late, club horses, how many, notes
- A confirmation email with a calendar file and a private manage link
- That link changes or withdraws a registration, still with no account
- Known emails are matched to your roster, handicap included
- Guests are held out of the draft until you approve, promote or decline
- Your logo, your colours, your welcome note, and a home screen icon
- 02
Horse health and care
Log it once. The appointment, the task and the booster follow.
Health records went from a list of notes to a connected clinical record. What a groom, a vet or a manager writes lands in the same place, and the follow-up work schedules itself.
- Health logs are editable and dated, and show who last edited them
- Photos straight from the camera and voice notes on any record
- Logs written by grooms appear in the manager's health tab
- Pick a vet from the directory instead of retyping the name
- Vaccinations pre-fill the next due date from standard intervals
- The booster appointment is created for you, without duplicates
- The calendar reads Influenza booster, not Vaccination
- Raise a follow-up appointment or assign a task from the log itself
- 03
Dashboards you build yourself
Every role sees a different dashboard. Every person can change theirs.
Widgets are picked by the person using them rather than assigned by a role matrix, and the set on offer follows the modules your club actually runs.
- A dashboard tab in settings: choose your widgets, reorder your rows
- A quick customise sheet, opened from the dashboard itself
- The same layout logic on phone and desktop
- Widgets gated by your club's enabled modules, not a fixed role matrix
- Assistant managers now get the manager dashboard
- A guided tour for the dashboard settings tab
- 04
Native app, steadier
The iOS app got its stabilisation pass.
The native app shipped first on iOS. Then came the work that made it feel native: no startup crash, no status bar sitting over the interface, notifications that actually switch on. Android followed, and the app is now live on Google Play.
- Startup crash in the native shell fixed
- Status bar overlap fixed in the native shell
- Dialogs and sheets now sit below the status bar
- The push notification button no longer hangs on a spinner
- Vehicles table reworked for mobile, with reorderable columns
- The app runs on the live site, so every fix landed without a store update
- 05
Horse lifecycle and records
When a horse leaves, its whole history leaves with it.
Retiring, selling or losing a horse is now a proper flow with the details owners ask about later, and the full record exports as one branded PDF.
- Retired, dead and sold, with location, reason, buyer, price and notes
- An inactive horses tab, read-only, with a live count on the active tab
- A branded PDF of the full profile: training, veterinary, farrier, health, feeding, chukkers, notes and documents
- Per-document popups with the correct filenames
- 06
Access, roles and invites
Invitations that were quietly failing now work.
Small, but the kind of small that costs a club a week.
- Staff invitations fixed for coaches and assistant managers
- Breeding and Command Center labelled properly in the access grid
- Entries that were never meant to be in the edit-access grid removed
Under the hood
The work that does not show up in a screenshot.
Account deletion you control
Anyone can delete their own account from the app, with 30 days to change their mind and a cancel link by email.
Your data, as a ZIP
Download your data as a ZIP file. Managers export the organisation's data; everyone else exports their own.
Report and block
Anyone can report a message or block a person from the conversation. Reports go to a moderation queue.
Unsubscribe that works
Portal, announcement and competition emails sent for a club carry an unsubscribe link and one-click unsubscribe headers.
Want this running at your club?
Polo HQ is live for clubs, teams and players. One account opens the platform, the club portals and the Polo HQ app: on iOS and Android.